Delete your Belonge account

Delete your account in the app

1. Sign in to Belonge.
2. Tap Profile.
3. Tap Settings, then Account.
4. Under Delete Account, tap "Delete my account".
5. Type DELETE and tap Continue.
6. Choose a reason if you wish, then tap Continue.
7. Tap "Yes, Delete My Account".

Your account is deleted straight away and you are signed out. We email your registered address to confirm.

Request deletion by email

If you cannot sign in, email support@belonge.co.uk from the email address registered on your account, with the subject "Delete my account".

Belonge sends correspondence about your request only to the registered email address. We respond within one month.

What is deleted and what we keep

When your account is deleted, we delete:

• Your profile and personal information
• Your workplace incidents and documents
• Your messages and connections
• Your assessment records

Account data, journal entries and uploaded documents are permanently deleted within 30 days of account closure, unless the law requires us to keep them.

We keep:

• Payment and transaction records: kept for 7 years after the transaction date, to comply with UK tax and accounting obligations.
• Usage and analytics data: kept in anonymised form for up to 24 months.
• Marketing consent records: kept for 12 months after consent is withdrawn, for audit purposes.
• Declined or withdrawn Connect requests: kept for up to 12 months.
• A record that your account was deleted, with your name, email address, the date and any reason you gave.

Read our Privacy Policy for full details.