1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies help us understand how you use our platform and improve your experience.
2. How We Use Cookies
We use cookies and similar technologies (including local storage and session storage) to:
- Keep you signed in to your account
- Remember your preferences and settings (e.g. theme, cookie consent choice)
- Understand how you use our platform
- Improve our services based on usage patterns
- Ensure the security of your account
- Provide personalised content and recommendations
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies as the Service would not work without them.
| Cookie / Storage | Purpose | Duration |
|---|---|---|
| Authentication token | Keeps you signed in securely | Session / 30 days |
| CSRF token | Protects against cross-site request forgery | Session |
| Session ID | Manages your active session | Session |
| Cookie consent preference | Remembers your cookie consent choice | 12 months |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our platform and user experience. These require your consent.
| Cookie / Storage | Purpose | Duration |
|---|---|---|
| Page view tracking | Records pages visited and navigation patterns | 24 months |
| Feature usage | Tracks which features are used most | 24 months |
| Error monitoring | Captures errors to help us fix issues | 12 months |
Preference Cookies
These cookies allow us to remember choices you make and provide enhanced, personalised features. These require your consent.
| Cookie / Storage | Purpose | Duration |
|---|---|---|
| Theme preference | Remembers your light/dark mode choice | Persistent (local storage) |
| Display settings | Stores your layout and display preferences | Persistent (local storage) |
Marketing Cookies
We currently do not use marketing or advertising cookies. If this changes in the future, we will update this policy and request your consent before setting any marketing cookies.
4. Local Storage & Session Storage
In addition to cookies, we use browser local storage and session storage to store certain data on your device. These technologies function similarly to cookies but can store larger amounts of data and are not automatically sent to our servers with each request.
We use local storage for:
- Authentication session tokens
- Theme and display preferences
- Cached application data for faster loading
- Cookie consent preferences
Local storage data persists until explicitly cleared by you (via browser settings) or by our application. Session storage data is automatically cleared when you close your browser tab.
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following categories of third-party services that may set cookies:
- Authentication Services: For secure login and session management
- Analytics Providers: To understand platform usage (anonymised data only)
- Payment Processors: For secure payment handling during checkout
We do not control these third-party cookies. Please refer to the respective privacy policies of these providers for more information about their cookie practices.
6. Cookie Consent & Your Choices
When you first visit our website, you will be presented with a cookie consent banner that allows you to:
- Accept all cookies: Enables all cookie categories including analytics and preferences
- Accept essential only: Only essential cookies required for the site to function will be set
You can change your cookie preferences at any time by:
- Clearing your browser cookies and revisiting the site (the consent banner will reappear)
- Adjusting your browser settings to block or delete specific cookies
- Contacting us at dataprotection@belonge.co.uk to request a change
Please note that blocking essential cookies may prevent parts of the Service from functioning correctly.
7. Managing Cookies in Your Browser
Most browsers allow you to view, manage, delete, and block cookies. You can find instructions for your browser below:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Options → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies and site permissions
Removing or blocking cookies may impact your user experience and some functionality may no longer be available.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated "Last updated" date. For significant changes, we will notify you via email or an in-app notification.
9. Contact Us
If you have any questions about our use of cookies, please contact us at:
Belonge Limited
Email: dataprotection@belonge.co.uk
Company No. 16713221 | ICO Registration: ZC071681
London, United Kingdom
Related Policies
For more information about how we handle your data, please also review our: