Acas study finds disabled workers face higher rates of workplace conflict

Acas commissioned research finds disabled workers face significantly higher conflict, driven by support, communication and reasonable adjustments issues. Acas cites 68 percent reporting conflict where conditions substantially impact daily activities.

Acas published new research on workplace conflict involving disabled employees on 22 September 2026. The National Centre for Social Research carried out the study for Acas. It examined why disabled workers experience higher rates of conflict.

The study identified ineffective support, difficulties with reasonable adjustments, communication problems and rigid application of workplace policies as drivers of conflict. It also described measures that helped prevent or resolve conflict. These included awareness training and support from unions and specialist health advisers.